Thursday, September 6, 2007

Thanks Cingular!

(Event occurred in May 2007)

Two years ago when I moved to the apartment I had the hardest time getting out of my cell phone contract with Sprint, even after they tried to troubleshoot the problem for 6 months. The bottom line was moving a mile away my cell phone no longer worked. But, finally I was able to move on to Cingular which worked absolutely great at my apartment.

Now, having moved again (this time about a mile and a half away) my cell phone doesn't get very good service. I don't necessarily believe it's entirely the network's fault as the cell phone has slowly been dieing over the past few months. First the phone would hang up on people when I opened it up. Then the front display died. Now the main display dies about 50% of the time. So yesterday on a whim I called Cingular to explain that the phone is dying and my contract ends at the end of June. In addition I told them about the poor service in my area. I asked if I could get out of my contract without a penalty. The customer service agent said to wait while she researched it. I waited, she asked, and magic - I was out of my contract. Piece of cake. I have absolutely loved having Cingular has a wireless provider. I don't think I have a single complaint about them.

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