Check out this msnbc article about how to complain about the outrageous fees are now charging - from checking first and second bags to getting a drink while on a four hour plane ride.
"A complaint letter is a good start. There’s evidence that airlines count the number of grievances about a particular fee. They may even read the letter you’ve sent. In the past several weeks, I’ve had a chance to review several airline responses (they’re all form letters) which suggests the carriers have no intention of lifting these new surcharges. One way to underscore the seriousness of your complaint is to copy the Transportation Department, which compiles these grievances in a monthly report. Airlines pay attention to those numbers."
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