Dear National Home Protection & Nationwide Home Warranty,
I found your company's website to be very misleading. In your contract terms it says that each item is limited to $1500 to repair/replace. However on this page of your website your company provides the estimated cost to fix things if you don't' have a warranty, but state if you had a NHP plan you simply pay the annual contract price and the per visit trade service fee which is listed as $60.
That's what is misleading. Where some repairs could cost $4000 to $7000 your only going to cover $1500 and the homeowner has to cover the difference. Other warranty companies pay for the full cost of the repair and don't cost much more than you for the annual warranty plan.
Very disappointed in your company for mis-representing this information.
Sincerely,
A frustrated homeowner
Wednesday, March 12, 2008
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